Service Contracts

Tata Hitachi offers a customized choice of Equipment Maintenance Contracts to suit the Equipment model, application & usage rendering high reliability and enables customer to focus on their core business activity. Broadly, these Maintenance contracts are classified as below :

  • Annual Service Contracts
  • Site Support Contracts
  • Full Maintenance Contracts
  • Operation & Maintenance Contracts

 

 

FMC Support Solutions:

Full Maintenance Contract by Tata Hitachi is a fully customized service offering for customers having large fleet of machines. Designed to meet specific requirement of individual customers. It maximizes the production by ensuring maximum machine utilization.

Objectives
  • Maximize Equipment Availability.
  • Minimize operating cost through planned maintenance.
  • Enhance Reliability and maintainability through monitoring of MTTR and MTBF.
  • Technical skill development of customer personnel.
  • Extend Equipment life to maximize returns on investment.

Benefits
  • Higher Productivity through increased utilization.
  • Life cycle maintenance cost known at the start of the contract.
  • Allows customer to concentrate on their core activity.
  • Higher Equipment availability resulting in leaner fleet size.
  • Improved cost efficiency through higher utilization and extended equipment life.
  • Better resale value of equipment.

ASC AMC FMC
Project Manager/ Engineer
Machines and Helpers Team
General Parts
Consumables
Lubricants
Site Support Infrastructure
Vehicle for team movement
Equipment Availability Guarantee
Value Adds

ASC : Annual Service Contract
AMC : Annual Maintenance Contract
FMC: Full Maintenance Contract

Machine Population under Full Maintenance Contract (FMC)
Widespread distribution of contracts